Help Centre

Frequently Asked Questions

Everything you need to know about betting, payments, accounts and more.

Account & Registration
How do I create an account?

Creating an account is quick — just contact our team:

  1. Go to the Contact page on our website.
  2. Reach our admin via phone or WhatsApp.
  3. Your account is created within 5 minutes.
  4. Log in and start placing bets immediately.
What information do I need to register?

We keep it simple — all we need is:

  • Your phone number
  • Your preferred username

No ID documents or extensive personal details required.

Is there an age restriction for betting?

Yes — you must be 18 or older to create an account and place bets. Accounts found to belong to minors will be closed immediately and any winnings forfeited.

Cricket Betting
What types of cricket bets can I place?

We offer a wide variety of markets:

  • Match Winner — pick which team takes the match
  • Top Batsman / Bowler — predict the standout performer
  • Total Runs — over/under on runs scored
  • Live Betting — place bets while the match is in progress
  • Tournament Winner — bet on the series champion
  • Player Milestones — 50s, 100s, wicket hauls
How are bets settled after rain delays or abandoned matches?
  • Limited-overs (ODI/T20): Bets settled on the official result. No official result → stakes returned.
  • Test matches: Bets stand once a ball is bowled. Abandoned before play → bets void.
  • DLS method: Settled on the official DLS outcome.
  • Top Batsman/Bowler: Player must have batted/bowled at least once for the bet to stand.
What happens if a player I bet on doesn't play?
  • Top Batsman/Bowler: Bet is void and stake returned if the player doesn't bat/bowl.
  • Player Performance: Bet void if the player isn't in the starting XI.
  • Man of the Match: Bet void if the player doesn't participate.

Always check team lineups before placing your bets.

Payments & Withdrawals
What payment methods do you accept?
  • Bank Transfer
  • JazzCash & EasyPaisa
  • Credit / Debit Cards (Visa, Mastercard)
  • Cryptocurrencies (Bitcoin, Ethereum)
  • E-Wallets (Skrill, Neteller)

Deposits are usually credited instantly. Contact support via WhatsApp to initiate any transaction.

How long do withdrawals take?
  • Bank Transfer / Mobile Wallets: 5–15 minutes
  • Crypto: 0–12 hours
  • Cards: 1 business day

First withdrawals may take slightly longer due to security checks.

Is there a minimum deposit or withdrawal amount?
  • Minimum deposit: Rs 500
  • Minimum withdrawal: Rs 1,000

Maximum limits depend on your account status. VIP members enjoy higher limits.

Bonuses & Promotions
What welcome bonus do you offer?

New players receive a 150% matched deposit bonus up to Rs 5,000:

  1. Register your account
  2. Make your first deposit (minimum Rs 500)
  3. Receive 150% extra in bonus funds
  4. Example: Deposit Rs 1,000 → Get Rs 1,500 bonus → Rs 2,500 to bet with

10x wagering requirements apply on cricket markets before withdrawal.

How do wagering requirements work?

You must bet the bonus amount a set number of times before withdrawing winnings.

  • Example: Rs 1,000 bonus × 10x = Rs 10,000 must be wagered
  • Only bets at odds of 1.50 or higher count toward the requirement
  • Singles count 100%; accumulators count 50%
  • Requirements must be completed within 30 days
Do you have a loyalty or VIP programme?
  • Weekly Cashback — up to 15% back on losses
  • VIP Levels — earn points per bet to unlock better benefits
  • Birthday Bonus — special reward on your birthday
  • Enhanced Odds — exclusive to VIP members
  • Personal Account Manager — for top-tier VIP members
Security & Fairness
Is my personal and financial information secure?
  • 256-bit SSL encryption on all data transfers
  • PCI-DSS compliant payment processing
  • Player funds held in segregated secure accounts
  • Regular independent security audits
  • Two-factor authentication available

We never share your information with third parties except as required for payment processing or legal compliance.

How do you ensure fair odds?
  • Advanced algorithms analysing team and player statistics
  • Real-time market conditions and live betting patterns
  • Expert analysis from our cricket specialists
  • Our margin is 5–7% — below the industry standard of 7–10%
What responsible gambling tools do you offer?
  • Deposit Limits — daily, weekly, or monthly caps
  • Loss Limits — cap how much you can lose in a period
  • Time-Outs — take a break from 24 hours up to 6 weeks
  • Self-Exclusion — exclude yourself for 6 months or longer
  • Reality Checks — session duration notifications

All tools can be set in your account settings or by contacting support.

Still have questions?

Our support team is available 24/7 to help you out.